Upgrading or Downgrading Plans

Q: How can I upgrade or downgrade my Sendwork subscription plan?

A: To upgrade or downgrade your Sendwork subscription plan, log in to your account and navigate to the “Membership” menu. From there, you can easily choose a new plan that better suits your needs. Changes to your subscription will be applied immediately, and your billing cycle will adjust accordingly.

Q: What happens to my billing cycle when I upgrade or downgrade my plan?

A: When you upgrade or downgrade your plan, your billing cycle will be prorated based on the new plan’s pricing. This means that you’ll be charged the difference for the upgraded plan or credited for the downgraded plan for the remaining time in your current billing cycle.

Q: Can I cancel my subscription at any time?

A: Yes, you can cancel your Sendwork subscription at any time without penalty. Upon cancellation, your subscription will remain active until the end of the current billing cycle. Refunds for unused time are not provided, so it’s recommended to cancel close to the end of your billing cycle.

Q: If I need assistance with upgrading, downgrading, or canceling my subscription, who should I contact?

A: For any assistance related to upgrading, downgrading, or canceling your subscription, please reach out to the Sendwork support team. Our dedicated team is available to help you with any questions or concerns you may have. You can contact support through the “Contact Us” link in the homepage footer, which offers live support options such as video, chat, audio, and email.