Job Scheduling and Dispatching

Q: How does SendWork help with job scheduling and dispatching?

A: SendWork streamlines the job scheduling and dispatching process by allowing managers and owners to assign tasks to staff members, set deadlines, and manage appointments efficiently. The platform provides an organized and easy-to-use interface for managers, owners, and staff members.

Q: Can staff members access their schedules and tasks within SendWork?

A: Yes, staff members can access their schedules, tasks, and job details through their Staff Control Panel. This enables them to stay up-to-date with their assignments and manage their time efficiently.

Q: How can I assign tasks to my staff members in SendWork using the Manager or Owner Control Panel?

A: In the Task Management section of the Manager or Owner Control Panel, you can assign tasks to your staff members by selecting the appropriate staff member and setting a price for the task. Once the customer has paid for the task, it will be automatically sent to the assigned staff member for fulfillment.

Q: Can customers schedule appointments through the SendWork platform?

A: Yes, customers can schedule appointments through the SendWork Customer Portal, allowing them to book services at their convenience. This information is then accessible to managers, owners, and staff members for efficient scheduling and dispatching.

Q: How does SendWork handle changes or cancellations in job schedules?

A: SendWork allows managers and owners to make changes to job schedules as needed. In case of cancellations, the platform enables easy communication with staff members and customers to ensure a smooth rescheduling process.