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Accessing Customer Support

Q: How can I get in touch with Sendwork’s customer support team?

A: Sendwork offers various channels for you to access customer support and receive personalized assistance:

  1. Knowledgebase: Our comprehensive FAQ section at https://knowledgebase.sendwork.com/ addresses a wide range of topics, providing answers to common questions and offering solutions to potential issues.
  2. Live Contact Us: For more direct support, visit the “Contact Us” link in the homepage footer. This will give you access to live support options such as video, chat, audio, and email, allowing you to connect with our dedicated support team.

Q: What are the operating hours for Sendwork’s customer support?

A: Sendwork is committed to providing timely and efficient support for our users. While our support hours may vary, we strive to respond to inquiries and resolve issues as quickly as possible. For the most up-to-date response, please visit the “Contact Us” page on our website. If we are not around, we will respond to emails promptly.

Q: Are there any self-help resources available for troubleshooting issues?

A: Yes, Sendwork offers a variety of self-help resources, such as our comprehensive FAQ section, which provides answers to common questions and potential issues. Additionally, you can explore our blog and social media channels for helpful tips, tricks, and best practices to get the most out of our platform.