Invoicing and Payments

Q: How are invoices created and sent to customers in SendWork?

A: In SendWork, invoices are created once a task is completed. The system will automatically generate an invoice and send it to the customer via email.

Q: Can customers pay their invoices online?

A: Yes, customers can pay their invoices online. The email confirmation they receive for a completed task includes a link to the outstanding invoice, allowing them to complete the payment securely online.

Q: Are there any email confirmations sent to customers regarding tasks and payments?

A: Yes, customers receive email confirmations for completed tasks, along with a link to the outstanding invoice for easy online payment.

Q: Can I view and manage my invoices and payments in SendWork?

A: Yes, both customers and service providers can view and manage their invoices and payments within the SendWork platform. Customers can access their invoices through the Task Management section, while service providers can manage invoices and payments through their Owner or Manager Control Panels.

Q: How does SendWork handle payment processing?

A: SendWork provides a secure and efficient payment processing system that allows customers to pay their invoices online. Service providers can also manage their payments and view transaction history within the platform.

Q: Can I send payment reminders to my customers?

A: Yes, you can send payment reminders to your customers through the SendWork platform if they have not yet paid an outstanding invoice. This helps ensure timely payments and a smooth cash flow for your business.